Privacy Policy & Terms Of Website Use

Details

Published on Thursday, 09 August 2012 07:32

Written by Amy Leigh Campbell

Revised: March 1, 2010

Introduction

Protecting personally identifying information is a core HTMelle value. This Privacy Statement describes how HTMelle collects and uses the personally identifying information you provide on our Web sites and on HTMelle Internet applications that appear on third party websites. It also describes the choices available to you regarding HTMelle's use of your personally identifying information and the steps you can take to access this information and to request that we correct or delete it.

If you have questions about this Privacy Statement or want to contact us regarding how we handle your data, please send an email to us through our Contact Us page.

How We Collect and Use Your Personally Identifying Information

We use collected information to provide you with customer support and to communicate regularly with you. While providing you with customer support (including through the live chat feature on our website) we may also gather additional information from you. From time to time we will also offer you the opportunity to receive information about privacy-related products or services offered by our third-party partners. We will not share your personally identifying information with these third parties for their marketing purposes, unless we have your permission to do so.

We use information submitted through our Web site or collected through email or hard copy surveys to analyze the characteristics of our customers and improve our services. We will occasionally provide anonymized aggregated statistics about our visitors to third parties, or to the general public.

If you wish to sign up for HTMelle offerings such as our newsletter, or to simply obtain information about HTMelle programs and services, we will collect your name, email address, phone number, and additional company information. We use this information to contact you about your request, to assist you in the application process or to follow up with you about the programs and services in which you have expressed an interest.

HTMelle Communications

If you sign up for HTMelle newsletters, webinars, our online behavioral advertising notice opt-out reminder e-mails, or other communications or you want to contact us generally, we will collect your contact information to fulfill your request. To unsubscribe, follow the unsubscribe link that appears at the end of each communication, or go to our "Unsubscribe" page.

Other Information We Collect

We occasionally conduct online consumer surveys to learn about your views on important privacy issues. We do not collect personally identifying information in these surveys. We use the survey data for research and to improve our services.

Cookies

Cookies are very small text files that are stored on your computer when you visit certain web pages. We use cookies on our site to:

• help you navigate our website
• facilitate the sign up and login process for our services
• personalize your experience
• analyze which pages our site visitors visit
• measure advertising and promotional effectiveness

Please note that some cookies may be placed by a third party service provider who performs some of these functions for us.

Information Automatically Collected By Our Site

As is true of most Web sites, we gather Web server log file information automatically such as your IP address, browser type, referring/exit pages, and operating system. We use this information to administer our website, understand how visitors navigate through our Site and to enhance your experience while using our Site.

How We Share Your Personally Identifying Information

We may provide your personally identifying information to companies that provide services to help us with our business activities such as web site analytics or offering customer service. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.

We may also disclose your personally identifying information:

• as required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a written government request
• if HTMelle becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personally identifying information becomes subject to a different privacy statement
• to any other third party with your prior consent to do so

We will share your personally identifying information with third parties only in the ways that are described in this Privacy Statement. We do not otherwise sell your personally identifying information to third parties.

Accessing and Updating your Personally Identifying Information

To review and update your personally identifying information to ensure it is accurate, contact us; or, if you are a HTMelle customer, use our online tools.

HTMelle will make commercially reasonable efforts to provide you reasonable access to any of your personally identifying information we maintain within 30 days of your access request. We provide this access so you can review it, make corrections or request deletion of your data. If we cannot honor your request within the 30-day period, we will tell you when we will provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.

Security

Providing security for the personally identifying information you submit via our Site is a priority for HTMelle. We take appropriate security measures to protect against unauthorized access to; or unauthorized alteration, disclosure, or destruction; of your personally identifying information. We use Secure Socket Layer (SSL) to encrypt the transmission of data on the HTMelle feedback, payment and login pages. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personally identifying information online.

Links to Other Web Sites

This Privacy Statement applies to HTMelle Web services only. Our Site includes links to other Web sites. If you submit personally identifying information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Changes to this Privacy Statement

Please note that this Privacy Statement may change from time to time. If we change this privacy statement in ways that affect how we use your personally identifying information, we will advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Statement has changed.